Customer service

Contact

Can't wait to share your incredible product idea? Or do you want to share the way you use your Correctbook with us? Tell us. And yes of course questions can be asked as well. ohja. Because we don't really know you yet, it's you that can choose how you will contact us. After all, you know what you like best. Give us a call, send us an email, use our chat buttom right or act cool and slide in our dm. 

Correctbook Europe B.V.

Adress:
Schiehavenkade 166
3024 EZ Rotterdam
The Netherlands

Correctphone: 
+31 (0)10 310 5099

E-mailaddress:
info@correctbook.com

Legal:
CoC Number: 74443283
VAT Number: NL859901907B01

Opening hours

Monday                9 AM to 5 PM

Tuesday                9 AM to 5 PM

Wednesday          9 AM to 5 PM

Thursday              9 AM to 5 PM

Friday                    9 AM  to 5 PM

Saturday               Closed

Sunday                  Closed

Payment

You are able to make the payment of your order in several ways. Whichever method you choose, you always pay safe. 

  • iDEAL
  • PayPal
  • Creditcard: Visa, Mastercard, American Express
  • Bankcontact
  • Sofort 

Return policy

Return period: within 14 days.

Return costs: free when sending to the reply number (Antwoordnummer) from the Netherlands, always mention the order number in your return!

Return address:
BvG FulFilment
T.a.v. Afdeling Retour Correctbook
Antwoordnummer 10358
5200 VB ‘s-Hertogenbosch, The Netherlands

Reimbursment: as soon as possible, excluding shipping costs. We will pay you back through the same payment method that you chose when you placed your order, unless agreed otherwise.

Personalized Correctbooks: the right to return is excluded for personalized Correctbooks.

Delivery

From monday until friday order before 4 PM, shipped the same day.

You will receive an email with your Track & Trace code, as soon as your order has been registered with our shipment partner.

Team

Curious about the people behind Correctbook? 

Strijd mee tegen analfabetisme

Dit fantastische moment in de Correctbook geschiedenis moet natuurlijk gevierd worden. Daarom hebben we een speciale editie van Correctbook uitgebracht: de ‘Correctbook Goes Africa’. Dit is een Correctbook in A5-formaat met een speciaal hiervoor ontworpen Afrikaans design op de omslag. Gaaf hè? Met de aankoop van de ‘Correctbook Goes Africa’ draag je ook nog eens bij aan uitwisbaar schrijfmateriaal voor kinderen in ontwikkelingsgebieden. Samen maken wij schrijven toegankelijk voor iedereen op de wereld.